1/3/2011 Very professional, courteous, and friendly staff with excellent knowledge of products and pricing. The staff seem to enjoy their job, and appear to be very comfortable working with customers. Also very impressed that Ford offers their own extended warranty versus through a third party company. I would definitely considering purchasing from this dealer in the future.
webbdd
Orange Park, FL
1/3/2011 I was recomended to the dealership and Mike Barfield by family members, and was not disappointed while I was dealing with Mike and Bozard Ford. Mike was very helpfull and was not pushy at all. I let him know what I was looking for, and asked for his best price. He found what I was looking for and gave me a great price.
Shaunrobbins
Jacksonville, FL
1/2/2011 Very professional and friendly. Maintains close awareness of purchased vehicle and advised almost daily via e-mail or telephone as to its progress. We would definitely buy another vehicle from Mike. And have already recommended him. Whenever I had any questions Mike would always respond in a timely matter.
GinGinI
1/2/2011 We recently purchased a new F150 Ford Truck from Bozard Ford, Lincoln, Mercury. We worked with Henry Rowe,Sales Representative. It was the best car buying experience that we have ever had and we have been buying cars for over 60 years! We had some custom details added including paint, window tinting, bed-liner, and custom leather. We were totally pleased with the work.
Every detail was carried out just as promised and on time. Henry Rowe spent a great deal of time with us at delivery explaining every detail of the wonderful technology Ford has on trucks today. We highly recommend this dealership. You will get a good fair deal and be treated great. All dealerships should strive to achieve what Bozard Ford is doing now! Everyone at the dealership went out of their way to be of service.
JCM5975
Orange Park, FL
1/07/11
1/1/2011 We felt so welcome by all the staff ( Sales Manager - Progam sales staff ( service plans etc and Bruce our salesman, the customer service they all gave us was great!
Our Escape came to us in detail to overall looks ( exterior - interior - tires were all gleaming and Bruce spent a lot of time showing us all the settings and how everything and I mean everything worked so the quality of work and service was excellent.
We felt so welcome by everyone on our several visits without feeling pressured the best discription would be everyone was friendly. So the price was right-everyone was friendly-the service was great and the overall experence was the best we have ever had in buying a car and we have purchaced plenty of them over the years, yes we would recommend Bozard Ford and Bruce to anyone we know.
Thanks for everything,
Andy & Mary Bell
maryandy
Jacksonville, FL
1/1/2011 This was one of the best experiences I have ever had to solve a technical [problem
They went far over what is usually expected to solve the [problem and gave advice to help me handle other situations of the same or related. Mr. Gilbraith make it clear that he was ready to adjust or reload any time I needed him or one of his technitions.
Overlook the spelling, I'm sure you know just how pleased with the dealership and it's staff.
cchalick
Palm Coast, FL
12/31/2010 I think the price of the used vehicle was good but not great... The service on the other hand was most excellent and I will advise anyone looking to purchase a new or used vehicle to Bozard Ford and to Ronnie. I appreciated not being pressed to buy.
katmo65
Orange Park, FL
12/22/2010 I knew exactly what features and package that I wanted on a 2011 Lincoln MKX. When I went to Bozard Ford, they didn'y have any MKX's on their lot. Terry Seymour, my person, went above and beyond to locate the vehicle that I wanted and kept in constant contact with any updates for me. Usually, a dealer will only search within a 300 mile radius for another dealer that has a car they are looking for. Terry located my vehicle 500 miles away! He arranged to have the car picked up in Alabama and driven to Florida for me. I would strongly urge you to not only go to Bozard Ford, but Terry Seymour! I know in the future where I will be going to purchase a vehicle and who I will be dealing with.
crettich
Jacksonville, FL
12/21/2010 The sales experience was all positive, I came in with preloaded expectations and they were all blown away. Eddie and the sales staff went above and beyond, on making my purchasing experience a positive one. I found the vehicle on line at Bozard.com and from my first call with Eddie with all of my questions, the staff was very cooperative and helpful while making my decision. Moreover, I brought my truck to trade and we did not have to haggle over trade-in value or numbers, I told Eddie what I wanted for the trade and that is what I got. During the finance portion, I was faced with many decisions and options to purchase, but with assistance from the finance officer (i can't remember his name...well groomed black gentleman from South Carolina that likes the Game Cocks and Spurrier, nobody's perfect)GO GATORS, I selected the plan that was right for me. Even when I didn't select the 100k warranty the finance officer adjusted the interest rate, so I would still get that extended warranty and not change my payments. Job well done. and thanks to Ford for making such a great F-250 and not needing to take a government bail-out like those other guys.
